Comments on: Rising Intonation or HRT: Rapport-builder or Rapport-killer? http://realpeoplepress.com/blog/rising-intonation-or-hrt-rapport-builder-or-rapport-killer NLP Articles, News, and Tidbits about Psychotherapy and Personal Development Sat, 04 Feb 2012 08:38:52 +0000 http://wordpress.org/?v=2.6 By: Michelle Romanica http://realpeoplepress.com/blog/rising-intonation-or-hrt-rapport-builder-or-rapport-killer#comment-584 Michelle Romanica Sun, 16 May 2010 15:29:05 +0000 http://realpeoplepress.com/blog/?p=582#comment-584 Love this post! We Canadians have the now famous "Eh" at the end of sentences. It is a simple example of Intention VS Perception and how easy miscommunication and misinterpretation can happen. It is so easy to form negative opinions, judgements and decisions based on what we "think" we heard or saw. As we become more global and relationship building forms the basis for doing business together, I believe developing our soft skills will pay huge long term dividends. But how can we communicate this to business leaders who right now, consider this type of training and development as "fluff"? Love this post! We Canadians have the now famous “Eh” at the end of sentences.
It is a simple example of Intention VS Perception and how easy miscommunication and misinterpretation can happen. It is so easy to form negative opinions, judgements and decisions based on what we “think” we heard or saw. As we become more global and relationship building forms the basis for doing business together, I believe developing our soft skills will pay huge long term dividends.
But how can we communicate this to business leaders who right now, consider this type of training and development as “fluff”?

]]> By: Sam http://realpeoplepress.com/blog/rising-intonation-or-hrt-rapport-builder-or-rapport-killer#comment-582 Sam Sat, 15 May 2010 06:46:41 +0000 http://realpeoplepress.com/blog/?p=582#comment-582 Awesome article! That has exactly been my experience as well Awesome article! That has exactly been my experience as well

]]> By: Colin Pritchard http://realpeoplepress.com/blog/rising-intonation-or-hrt-rapport-builder-or-rapport-killer#comment-580 Colin Pritchard Fri, 14 May 2010 09:00:18 +0000 http://realpeoplepress.com/blog/?p=582#comment-580 Very interesting Steve (I hope you don't mind my addressing you as Steve but I did once attend one of your courses in Denver). I'm English and like many other Englishmen of my age (71) fairly sensitive to accent and by extension intonation. This is a reflection of the class system in the UK that was much more prevalent in my childhood than it is now. I first came across HRT in San Francisco in the late eighties. There was a local girl on an NLP class I was attending who had a very bad dose and it drove me crazy. It was particularly bothersome when we broke into small groups for exercises:- Me: "So, what's the problem?" Her: "I was abused as a child?" (note the question mark which seemed to me to indicate a question but was actually HRT). Roleplay it in your head. It's utterly, utterly confusing. Luckily she was very pretty which gave me an incentive to attempt to maintain rapport. Over the last twenty years I've witnessed a significant growth of HRT and have noticed that Antipodeans are particularly prone to the habit. Now, thanks I suspect to TV soap operas that are shared between the nations of the world (blood pressure rising) it has taken hold in the UK. Teenage schoolgirls earning pocket money at the check out desk of my local supermarket are badly afflicted. "Have a nice day?" Bah! Humbug! In the past I, too, have pondered on the purpose of HRT. My explanation to myself is that if it designed to generate interest in a statement by turning it into a question that forces the listener to engage in some transderivational searching. My theory is that the HRTer has little confidence in the value of his/her communicational output and indulges in HRT much in the way I turn rabbit food into something approaching the edible by adding salad dressing. On the other hand it's probably just fashion, similar perhaps to teenage boys wearing their trousers (pants) half way down thier asses. Very interesting Steve (I hope you don’t mind my addressing you as Steve but I did once attend one of your courses in Denver).

I’m English and like many other Englishmen of my age (71) fairly sensitive to accent and by extension intonation. This is a reflection of the class system in the UK that was much more prevalent in my childhood than it is now.

I first came across HRT in San Francisco in the late eighties. There was a local girl on an NLP class I was attending who had a very bad dose and it drove me crazy. It was particularly bothersome when we broke into small groups for exercises:-

Me: “So, what’s the problem?”

Her: “I was abused as a child?” (note the question mark which seemed to me to indicate a question but was actually HRT).

Roleplay it in your head. It’s utterly, utterly confusing.

Luckily she was very pretty which gave me an incentive to attempt to maintain rapport.

Over the last twenty years I’ve witnessed a significant growth of HRT and have noticed that Antipodeans are particularly prone to the habit.

Now, thanks I suspect to TV soap operas that are shared between the nations of the world (blood pressure rising) it has taken hold in the UK. Teenage schoolgirls earning pocket money at the check out desk of my local supermarket are badly afflicted.

“Have a nice day?”

Bah! Humbug!

In the past I, too, have pondered on the purpose of HRT. My explanation to myself is that if it designed to generate interest in a statement by turning it into a question that forces the listener to engage in some transderivational searching. My theory is that the HRTer has little confidence in the value of his/her communicational output and indulges in HRT much in the way I turn rabbit food into something approaching the edible by adding salad dressing.

On the other hand it’s probably just fashion, similar perhaps to teenage boys wearing their trousers (pants) half way down thier asses.

]]>